Office Manager

Fixed Term

LAL, having recently celebrated 40 years in the industry, is a well-established, international English language provider for adults and juniors. We are looking for an experienced and diligent Office Manager to join our school in Cape Town to take responsibility for all office/HR/financial/payroll duties, and work to the highest standard while ensuring outstanding communication and excellent organisational skills at all times.  


Purchasing and Suppliers
  • Ensure efficient purchasing by assessing pricing between suppliers including effective management of service contracts.
  • Oversight of purchasing by other employees.
  Bookkeeping and Finance-Related Responsibilities:
  • Maintain up-to-date records and communicate with the CFO.
  • Calendar of events and office deadlines.
  • Company debit card management.
  • Petty Cash.
  • Debt Collection.
  • Asset registry management.
  • Supplier reconciliations and payments.
  • Invoice authorisations.
  • Submission of tax returns to SARS.
  • Ensuring all submissions and payments to SARS are made on time and SARS status is up to date.
  Human Resource Management
  • Be point of contact for HR consultants SEESA.
  • Overseeing Human Resources, implementing policies, procedures, and communication with staff.
  • Identify knowledge gaps and suggest appropriate strategies on how to close them.
  • Advertising for vacancies and drafting job descriptions in liaison with the General Manager.
  • Pre-screening prospective employees and short-listing.
  • Training – includes induction training and staff development.
  • Maintenance and development of the employee handbook.
  • Act as a mentor and confidante to all staff.
  • Employee welfare.
  • Ensure employees have appropriate certification (e.g. first aid, health and safety).
  Personnel Management:
  • To monitor, prepare and record:
    • Time and attendance.
    • Payroll and accurate processing thereof.
    • Payroll allocation.
    • Health insurance policies.
    • Employee files and related documents.
  • Supervise the Cleaning Staff.
  • Supervise the Security Staff.
  Student/Customer Engagement:
  • Provide customer service support to students with regards to their bookings, payments, and deposits into the school safe.

Any other duties as may be required from time to time by the company.  

Person Specification

(Essential)   Qualifications 
  • Payroll Technician qualification or equivalent experience
  • Matric, including Maths and English, or equivalent
  • Accounts qualification or equivalent experience
  • Previous Payroll Experience
  • General office administration experience
  • Experience of using full range of Microsoft Office Suite
  Skills, Knowledge and Abilities 
  • Excellent level of spoken and written English
  • Accuracy and attention to detail, particularly when working to tight deadlines
  • Ability to work on own initiative as well as part of a team
  • Flexibility in approach to learning and understanding new things
  • Numerate and ability to use a calculator and perform basic arithmetic
  • Ability to use Microsoft Word and Excel
  Personal Attributes 
  • Willingness to work non-standard hours when necessary
  • Ability to work under pressure
  • Ability to prioritise workload and deal with conflicting demands
  • Attention to detail
  • Eager to learn and operate new IT systems
  • Positive on learning new skills
  (Desirable)   Qualifications 
  • Matric education or equivalent
  • AAT or equivalent
  • First Aid/Health and Safety Certificate
  • Experience of Using Payroll Software
  • Language School Experience
  • Experience of using Office 365

LAL Cape Town

LAL Cape Town

Salary: Negotiable depending on experience

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What we do

LAL works hard to ensure to the satisfaction of our students who come to study with us and improve their English year after year. A talented and hardworking team is absolutely essential in achieving this, and we aim to assist our employees by doing the following things:

Be positive, supportive and realistic.

We aim to motivate our employees by providing them with a friendly and positive working environment, supporting them in the best way necessary and setting realistic and achievable targets and goals.

Provide clear and understandable Policies and Procedures

To ensure that our employees fully understand the way that the company works and the procedures in which they need to follow, a series of clear and concise Policies and Procedures are set out and are easily accessible for staff to read and understand.

Reward Hard Work and Dedication

Hard Work and Dedication doesn’t go unnoticed at LAL, and employees undergo regular performance reviews to ensure that they are happy and doing well. Employees are rewarded in the form of Long Service Awards, Employee of the Month Awards, Birthday Presents, Christmas Letters and Christmas and End of Summer Parties.

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